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How to use Allo! contract service?

You will be able to call abroad and CIS countries from any phone supporting the tone mode by means of Allo! contract service.

Before using Allo! service for the first time, scratch protective slip to reveal the access code on the card you received with the contract. Attention! Your access code is unique, we advise you to keep it secret.

To call abroad, do the following:
  1. ัall the number:
    • 490-1110* or 490-1112** (Kyiv);
    • 738-5550* or 738-5552** (Odesa);
    • 294-94-10* or 294-94-12** (Lviv);
    • 790-1110* or 790-1112** (Dnipropetrovs'k).
  2. After welcome message switch you phone into the tone mode by pushing button * on your phone.
  3. Dial you access code.
  4. After invitation message dial subsequently {country code} {city code} {phone number}.
And talk with the world!

* (with welcome message)
** (without welcome message; for users, who programmed the code and phone number into the phone or PBX)

 
How to use AUTOINFORMER service?

You know how important is to track the moment when you need to fill up your account if several employees in your office use Allo! contract service. Now with the help of the AUTOINFORMER service you can get your account status information any moment you need it. This, therefore, will help you to pay the Allo! international services in time.

AUTOINFORMER system is very easy to use. To check your account status please do the following:
  1. Call up one of the numbers listed below:
    • 490-11-14 for Kyiv;
    • 738-55-54 for Odesa;
    • 294-94-14 for Lviv;
    • 790-11-14 for Dnipropetrovs'k.
  2. Switch your phone into the tone mode (by pushing button *) and enter your Allo! contract access code.
  3. AUTOINFORMER system will inform you about your account balance (in dollar amount; VAT included).


If you, by any means, will have any questions or comments concerning Allo! international communication service use—do not hesitate to contact our Customers support service (email: support@svitonline.com; call: 490-00-49 in Kyiv; 738-07-50 in Odesa; 790-11-90 in Dnipropetrovs'k).

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